• 25% of charges based on estimated flying time will be deducted in case a confirmed booking is cancelled before 24hrs of departure.
• 50% charges based on estimated flying time will be deducted in case a confirmed booking is cancelled between 24 to 12 hours before the estimated time of departure.
• 100% of charges based on estimated flying time will be deducted in case of no show and cancellation of confirmed booking is between 12 to the estimated time of departure.
• 100% of the charges will be deducted if the aircraft departs from the base and the team is assigned for transfer.

Refund for cancelled flights will be processed as per cancellation policy and will be refunded within 24 working hours. In some cases, it may take up to 7 working days. This delay may be because of a bank holiday or other non-working days.